Hike provides you with the option to create as many users as you need to run your business effectively.
You can also decide what level of access they will have, and refine it further, if needed.
When the staff member logs in, they will need to enter their email address and password. When the Hike screen locks, or if staff switch users at the register, a PIN Number is entered. If the staff member forgets their password, they can click forgot a password to have this emailed to them. Any staff member granted appropriate access can Edit the details to create a new password or PIN number.
In this article, we will guide how to edit existing users.
Click on the Actions button at the end of the line of the user you wish to edit
This will give three options Edit, Permissions and Delete.
The same window used to add new users will pop open, broken down to three sections to be completed:
User informationIndividual information, once completed can click the Next button
ImageCan add photo. Can later replace, but not delete photo
NameMust add first name
SurnameMust add last name
Email addressMust add email address, does not need to be valid, but will be used to reset password if ever forgotten and manager not there to reset
Set Random password
- If ticked, Hike will generate random password
- If unticked,must manually create password, and re-type to confirm password
User pinMust add 4 digit pin number, does not have to be unique to every user
RolesType of access, once chosen, can click the Next button
Admin tick boxDefault access to everything, can be customised
Cashier tick boxLimited access to tasks related to the immediate sale, can be customised
Manager tick boxDefault access to everything, can be customised
OutletsType of access, once chosen, can click the SAVE button
- Tick the store you wish to give access to
- If multi-store, staff can have access to multiple locations
Click the SAVE button to complete the action. You can always edit the details afterward.
This table breaks down every function within Hike that you may choose to give or take access for the individual. If you change Permissions for one cashier, will not affect another cashier.
Note: this function is not available on Hike's start up plan but is on all other plans.
If you select the Delete option, a window will pop open confirming you wish to delete this user
- Click CANCEL button to stop
- Click YES button to confirm you wish to delete user. Cannot be recovered, but you can re-create user.