If you want to know how to connect BigCommerce to Hike, you’re in the right place.
In this article, we will go over the steps to manage your BigCommerce account with your Hike account.
INTEGRATIONS - ERROR LOG
This section will be relevant if you ever wish to investigate any issues with your data syncing between Hike and BigCommerce. This may be required if there was a sync error, that you now wish to correct.
Having already activated your BigCommerce account, you will find the MANAGE button to the right.
Click on the MANAGE button to reveal the drop down list. Choose ERROR LOG from the list to proceed.
Having clicked on ERROR LOG from the MANAGE drop down menu, you would now be seeing the below screen.
This page provides a report of all sync activity with BigCommerce, and details of any error that occurred
The table goes on to provide the following information
EntityThe type of entry, ie invoice, Purchase Order
#The reference number of the transaction
Name in HikeEmail of Hike connection
Name in ConnectorEmail of BigCommerce connection
Sync StatusSuccess or otherwise of the sync
ReasonShort description of the action, or the error message