Star Micronics best selling printer across the globe, the TSP100, is the first software-driven thermal POS receipt printer to provide an immediate plug and play application.
Here is Hike’s How-To Guide for setting up your Star TSP100 LAN for a Windows PC.
Before you get started you should ensure that you have all of the components that you need. This includes:
This setup requires two cables, a power cable for the printer and an ethernet cable that connects your printer to your internet router. The power cable should come with your printer, but you may need to purchase an ethernet cable from a local electronics store.
Your supplier may include some receipt rolls when you purchase the printer, but you should get a good stock of them ready for all of the transactions you will be processing! The TSP100 requires 80mm rolls. Loading your rolls is simple, just open the latch on the top right of the printer, pop the roll inside and feed some of the paper through the slot before closing the lid.
Unless you conduct all of your payments online or over the phone then you will almost certainly need a cash drawer. Make sure you also remember to get your specialised cash drawer cable.
Before beginning to set up the LAN it is worth making sure you’ve got a fully functional printer. Faulty versions are rare, but checking that everything is working properly can save time later if something goes wrong.
Performing a printer test is pretty straightforward.
- Turn it OFF
- Whilst holding the FEED button down, turn the power back ON
- Release the FEED button. Two test receipts should immediately begin to print out
At the bottom of the second page, there will be a section titled ˜Current IP Parameters Status”. Note, this will NOT match your PC IP address and you’ll need it later so put it somewhere safe or write it down and keep it close by.
Download and Install the Star Driver
Now let's move on to the LAN. The very first thing we need to do it to download the latest printer drivers for your PC. Drivers are specialised software that supports the printer in running correctly on your computer. The driver that you need is available on the Star website and you will need to fill in the details as shown below:
Product Type: Thermal
Printer Family: TSP100
Printer Model: TSP100 LAN
Operating System: Windows
Next, select ˜Drivers” and pick the one titled “futurePRNT V6.0 Lite” under “Recommended”. This will prompt the download of the driver.
When the driver has finished downloading, go to your downloads folder, right-click on the file and select “extract all” from the pop-up.
If you get lost when tracking down your downloads. Go to your browser and select “downloads”. You can also find them in the download list. If you are using Chrome, you can see the download at the bottom“ just click the arrow here and select “show in folder”.
Once you have extracted the file a folder will open. Double-click on “Autorun” and follow the on-screen installation guide instructions.
Installing your Star Printer
The next step in the process is to install the printer onto your PC. This bit is a little more complicated.
Program Files (x86) > Star Micronics > Star TSP100 (which will be a dated folder) and select Ethernet Setting
This is usually quite far down and for some people, it is easier to search for it instead. If you have Windows 8, hover your mouse over the top right-hand corner of the screen until the magnifying glass appears in the sidebar. Clicking this will take you through to a search window. Just type in “ethernet setting”. If you have Windows 7 instead, navigate to the bottom left corner of the screen and click on the Windows Start icon. This will prompt a menu to pop-up that contains a search bar at the bottom.
You should see the following icon appear. Clicking on this will open up the ethernet setup page, where you can install the printer.
First select “Search LAN for TSP100LAN”.
Once you see your printer in the list, confirm that the IP address matches the IP address on the printer test receipt you printed earlier on.
Click “add printer queue”. At this time a warning message may appear, like the one below. If you receive this message it means that your IP address is not fixed and may potentially change in the future. If this happens your printer may become disconnected and you will have to begin the set up all over again. We strongly recommend that you contact your local IT specialist to get a static IP address. However, in the meantime, you can still click “Yes” so that you can start using your printer immediately.
The next box that pops up will let you specify the queue and the port names of your new printer. Leave the port name unchanged, but if you would like your printer to be called something else then by all means change the queue name to whatever you prefer.
When you are happy with the settings, tick the checkbox marked “perform test printing” and click on “Complete”. Ta-da! Your printer should be set up and ready to start providing receipts for your transactions!
Printing on Hike with your Star TSP100
Now the installation is complete, you can start using your Star TSP100 to print your Hike POS receipts, which is easily done in just a few small steps.
- Go to the “History” tab and choose a sale
- Click “view receipt”.
- Choose the receipt template that you would prefer to use and click “print’.
You will then automatically be redirected to the “print preview” screen where you can see exactly what your first receipt will look like. Make sure your default printer is set to the Star, and set the paper size to 72mm “ 2000mm. You also need to disable the headers and footers so that the printer will not auto-cut in the wrong place.
After you have done this, print out another test receipt and check that everything is in order.
Setting up your Cash Drawer
If you are a bricks and mortar store, then you will almost certainly need to set up your cash drawer. It connects to your receipt printer by a cable very similar to an ethernet cable and is triggered to open when you complete a cash or cheque sale and the receipt is printed by your new Star TSP100.
Of course, there may also be times when you need to manually open the cash drawer, for example, to cash up at the end of the day, or to deal with change. You can manually open the cash drawer by pressing CTRL + E on your keyboard, or by performing a test sale.
Setting up the cash drawer can be done in just a matter of minutes.
- Plug the connector cable in so that it runs from the cash drawer to the receipt printer.
- Go to the “devices and printers” window on your computer.
- Right-click on your receipt printer, select “printer properties” and then “device settings”.
- Once in here change the peripheral unit type to “cash drawer” and set the unit one and two options to “document bottom”. If you want your cash drawer to open before the receipt starts to print, you can choose to set the unit one and two options to “document top” instead.
- Save the settings and perform a quick test by clicking CTRL & E on your keyboard, or performing a test sale.
You now have absolutely everything that you could possibly need to start printing receipts via your new Star TSP100.