After enabling the Loyalty Point Rewards, your new customers with an email address will receive an email explaining your store loyalty point rewards.
In HikePOS you have the ability to personalise the email content. To do this:
Go to Store Setup > Loyalty Points
Under EMAIL TEMPLATE, Click on Edit button
Make any changes and click SAVE button to complete.
Note, any fields that appear #text# means the store name or customer name is pulled from the database.
Would be preferable to leave any text like this as is.